We usually ship bikes out within 2 working days of receiving your order. During peak times, however, your bike may be delayed an additional day or two. We use an automated system that sends your tracking# out the next day via email.

If you call or email with a question about your order, please reference your order#.

Airborne ships by Fed Ex Ground only. In the Continental US, the flat rate is $75 per bike, $25 per frame. To ship to Alaska and Hawaii, the flat rate is $100. To ship to Canada is $300.

For pedals, the flat rate is $5.00. Sorry, but we can't "just drop them in the bike box" without endangering your bike's paint and decals.

While we mostly only do business in the US and Canada, we do ship to other countries on occasion. Sometimes there are additional costs and duties involved. Please contact us directly and we will do our best to get you a quote.

For more info, please send us an email at support@airbornebicycles.com or call us at 1-800-888-BIKE to discuss. If you are outside the USA, our direct number is USA (011)937-865-2809.