We usually ship bikes out within 2 working days of receiving
your order. During peak times, however, your bike may be delayed an
additional day or two. We use an automated system that sends your
tracking# out the next day via email.
If you call or email with a question about your order, please
reference your order#.
Airborne ships by Fed Ex Ground only. In the Continental US, the
flat rate is $75 per bike, $25 per frame. To ship to Alaska and
Hawaii, the flat rate is $100. To ship to Canada is $300.
For pedals, the flat rate is $5.00. Sorry, but we can't "just
drop them in the bike box" without endangering your bike's paint
While we mostly only do business in the US and Canada, we do
ship to other countries on occasion. Sometimes there are additional
costs and duties involved. Please contact us directly and we will
do our best to get you a quote.
For more info, please send us an email at firstname.lastname@example.org
or call us at 1-800-888-BIKE to discuss. If you are outside the
USA, our direct number is USA (011)937-865-2809.